TERMS & CONDITIONS • BOOKING POLICIES

1. Booking & Payment Policy

Advance Deposit: A deposit of 30% to 50% of the total package cost must be paid in advance to confirm your booking.
Booking Voucher: Official booking confirmation and travel vouchers will be issued via email or WhatsApp once the advance payment is verified.
Balance Payment: The remaining 50% to 70% balance must be settled before or strictly at the time of check-in at the first hotel.
Peak Season Bookings: Bookings during Christmas, New Year periods (Dec 20 – Jan 5), or long holiday weekends require 100% advance payment.

Mandatory ID: All guests must carry valid government-issued photo identification (Aadhaar Card, Passport, or Voter ID) during the tour.
Hotel Check-in: Valid ID proofs must be presented at each hotel during check-in. PAN Cards are not accepted as valid address proof by hotels.
Restricted Areas: For high-altitude or restricted border zones, copies of ID proofs and passport-sized photographs must be provided in advance to arrange necessary inner-line permits.

Mandatory GST: A standard 5% GST (Goods and Services Tax) is applicable to all domestic tour packages and is calculated over the base package cost.
Tax Invoice: A valid tax invoice detailing the GSTIN of Himdhaar Tour & Travels will be shared upon completion of the final payment.
B2B Input Tax Credit (ITC): To claim ITC, corporate clients must provide their company’s valid GST number and legal billing name at the time of booking. Invoices cannot be modified after the monthly tax filing cycle.
Statutory Revisions: Any subsequent changes or revisions in government tax rates will be directly applied to the final package cos

Zero Tolerance: Himdhaar Tour & Travels maintains a strict zero-tolerance policy toward any form of misbehavior, harassment, or abuse directed at drivers, tour guides, hotel staff, or fellow travelers.
Immediate Cancellation: We reserve the absolute right to terminate your tour package immediately without prior notice if a guest engages in physical violence, verbal abuse, rowdy behavior, or illegal activities.
No Refund on Termination: In the event of trip termination due to behavioral misconduct, the remaining itinerary will be canceled, and the client will receive a 0% refund.
Stranded Expenses: From the exact moment of package termination, the client will be solely responsible for their own return transportation, safety, and accommodation arrangements.

30 Days or More Prior: Cancellations made 30 days or more before the travel date qualify for a full refund, minus a nominal administrative processing fee.
15 to 29 Days Prior: Cancellations made between 15 and 29 days before departure qualify for a 50% refund of the total package value.
Less than 15 Days / No Show: No refund (0% refund) will be provided for cancellations made within 15 days of the scheduled trip start date, or in case of a no-show.
Peak Period Bookings: All bookings made for peak holiday blocks (Christmas and New Year packages) are strictly non-refundable.

30 Days or More Prior: Cancellations made 30 days or more before the travel date qualify for a full refund, minus a nominal administrative processing fee.
15 to 29 Days Prior: Cancellations made between 15 and 29 days before departure qualify for a 50% refund of the total package value.
Less than 15 Days / No Show: No refund (0% refund) will be provided for cancellations made within 15 days of the scheduled trip start date, or in case of a no-show.
Peak Period Bookings: All bookings made for peak holiday blocks (Christmas and New Year packages) are strictly non-refundable.

Written Notice: All requests to prepone or postpone a trip must be submitted in writing via email at least 10 days prior to the original travel date.
Rescheduling Charges: The first rescheduling request is processed free of charge, subject to hotel room and transport availability. Subsequent modifications will incur a service fee of 3,000.
Credit Validity: The adjusted advance payment amount will remain valid for use within 1 year from the original payment date.

Check-in / Check-out: Standard hotel check-in and check-out times are 12:00 PM. Early check-in or late check-out is subject to room availability and hotel policies.
Room Occupancy: A maximum of 3 adults are permitted per room. The third guest will be provided with an extra mattress or rollaway bed.
AC Operation in Hill Stations: Vehicle air conditioning will not operate while driving through steep gradients or high-altitude hill stations.
Force Majeure & Itinerary Changes: Himdhaar Tour & Travels reserves the right to alter sightseeing schedules due to severe weather conditions, landslides, traffic congestion, or road blockages to ensure guest safety.